Refund policy

Returns:

Returns are accepted within 30 days of the original purchase date.

To be eligible for a return:

The product must be unused and in its original, unopened packaging.
Proof of purchase (receipt or order confirmation) is required.
Opened or partially used seed bags cannot be returned unless there is a verified quality issue or shipping damage.

Damaged or Incorrect Orders:

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the product and packaging so we can resolve the issue quickly.

If the claim is approved, we will provide a replacement, store credit, or a full refund at no additional cost.

Refunds:

Once your returned item has been received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days, depending on your financial institution.

Non-Returnable Items

The following items are not eligible for return:

Opened or used seed products (unless defective)
Clearance or final sale items
Gift cards
Custom or special-order product